Privacy Policy
Introduction
Welcome to LabLink Direct. We are committed to protecting your privacy and ensuring the security of your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, services, or communicate with us—whether for workplace screening, clinical testing, or personal use. By using our services, you agree to the practices outlined in this policy.
Information We Collect
Personal Information We may collect the following data when you use our services:
- Full name
- Email address
- Phone number
- Shipping and billing addresses
- Employer or organizational affiliation (if applicable)
- Payment information
- Test appointment details
- Test results (with required consent)
Automatically Collected Information
When you visit our website, we automatically gather:
- IP address
- Browser type and version
- Device type and operating system
- Referring URLs and pages visited
- Date, time, and duration of visit
Sensitive Health Information
In the course of testing services, we may collect protected health information (PHI), such as:
- Drug and alcohol test results
- Test history and reasons for testing
- Other related screening data
All health data is handled in accordance with HIPAA and other applicable privacy laws.
How We Use Your Information
Your information may be used to:
- Provide and administer drug and alcohol testing services
- Schedule appointments and send confirmation or result notifications
- Communicate with you about service updates or account issues
- Maintain compliance with federal and state regulations (e.g., DOT, HIPAA)
- Perform analytics to improve website and service quality
- Send promotional communications (only with your explicit consent)
Sharing Your Information
We value your trust and only share data as necessary:
- Service Providers: We work with trusted partners (labs, couriers, payment processors) to deliver our services. These parties are bound by confidentiality and data security agreements.
- Regulatory or Legal Requirements: We may disclose personal or health information to government agencies, law enforcement, or courts if legally obligated to do so.
- Employer Testing Programs: If you are being tested on behalf of an employer, authorized results may be shared with designated employer representatives, in accordance with applicable laws and consent forms.
We do not sell or rent your personal or health information to third parties.
Your Privacy Choices
You have the right to:
- Access and Correct your personal data
- Withdraw Consent where applicable
- Opt-Out of promotional emails or SMS by using the unsubscribe links or replying "STOP"
- Request Deletion of your data (subject to legal retention requirements)
For any of the above requests, please contact us using the information below.
Data Security
We use industry-standard security protocols to protect your personal and sensitive information from unauthorized access, alteration, or disclosure. This includes encrypted communications, secure databases, access controls, and staff training in confidentiality practices.
Despite our efforts, no online or offline system is completely secure. We encourage users to use strong passwords and exercise caution when sharing personal data online.
Children's Privacy
LabLink Direct services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with information, please contact us, and we will promptly remove it.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in law, technology, or our services. When changes are made, the updated policy will be posted on our website with the effective date. We encourage you to review it regularly.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at: LabLink Direct
Address: 30 N Gould Street,
Sheridan Wyoming 80550,
United States
Email: drew@lablinkdirect.com
Phone: 303-653-5259
Website: www.lablinkdirect.com