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Terms of Use

Effective Date: 15 - 07- 2025 

Welcome to LabLink Direct. By accessing or using our website, services, or products—including drug and alcohol testing services—you agree to the following Terms of Use. Please read them carefully.

Acceptance of Terms

By using LabLink Direct’s website or services, you agree to be legally bound by these Terms of Use, our Privacy Policy, and any other applicable policies or disclaimers. If you do not agree, you must not use our services.

Services Provided

LabLink Direct provides drug and alcohol testing services, including but not limited to:

  • Pre-employment, random, and post-incident testing
  • DOT and non-DOT compliance screening
  • Personal testing for individuals
  • Laboratory-based and rapid testing solutions 

These services are offered for personal, workplace, and healthcare purposes, in accordance with federal and state regulations.

Eligibility

You must be at least 18 years old to use our services or have parental/guardian consent if under 18. You also confirm that any information provided is accurate and that you are authorized to order testing (whether for yourself or on behalf of an organization).

Medical Disclaimer

LabLink Direct does not provide medical advice, diagnosis, or treatment. All results should be reviewed by a licensed medical professional. Our testing services are not a substitute for professional healthcare judgment.

User Responsibilities

You agree not to:

  • Use the services for any unlawful or unauthorized purpose
  • Provide false or misleading information
  • Tamper with or misuse any testing materials or results
  • Interfere with or disrupt our website, systems, or networks 

You are responsible for complying with all applicable laws and regulations regarding drug and alcohol testing in your jurisdiction.

Test Results and Confidentiality

Test results are confidential and will only be released to authorized parties with your consent or as required by law. LabLink Direct follows applicable privacy and health data protection laws, including HIPAA where applicable. LabLink Direct is not responsible for delays or failures in result reporting caused by lab issues, courier services, incomplete information, or regulatory holds.

Orders, Payments, and Refunds

  • All orders must be paid in full at the time of purchase unless otherwise agreed.
  • Fees are non-refundable once a test is administered or a test kit is opened, especially for health-related or drug screening products.
  • For more details, refer to our Shipping & Returns Policy.

Intellectual Property

All content on our website—including text, logos, graphics, and software—is the property of LabLink Direct or its licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute this content without express permission.

Limitation of Liability

To the fullest extent permitted by law, LabLink Direct shall not be liable for any indirect, incidental, or consequential damages arising out of:

  • The use or inability to use our services
  • Delays or errors in test results
  • Misuse or misinterpretation of testing data 

Our maximum liability shall not exceed the amount paid for the specific service or product.

Indemnification

You agree to indemnify and hold harmless LabLink Direct and its officers, employees, and partners from any claims, liabilities, or expenses arising from your use of the services, breach of these terms, or violation of any law or rights of a third party.

Modifications to Terms

LabLink Direct may update or modify these Terms of Use at any time without prior notice. Any changes will be posted on our website and become effective immediately. Your continued use of the services constitutes acceptance of the updated terms.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at: LabLink Direct

30 N Gould Street,
Sheridan Wyoming 80550,
United States
Email: drew@lablinkdirect.com
Phone: 303-653-5259
Website: www.lablinkdirect.com